Cybersoft Content Services, Inc. (CCSI)
Formerly known as Cybersoft Data Networks, Inc., CCSI offers cost-effective BPO solutions using the "best-shore" methodology through our resources in the United States, the Philippines and China.
CCSI was spun off in 1992 from Cybersoft Information Technologies, Inc. to focus on offshore outsourcing services to the United States. The company provided straight-forward offshore data entry services, which was then a relatively new phenomenon and most companies still had misgivings with the offshore concept. Over 24+ years, our customers have appreciated the reliability and quality that we bring into our services. We have always considered ourselves more than simply vendors to our Clients – we are their extension and business partners. As this consistency and focus on quality stayed constant for years, our Clientele became more comfortable outsourcing to us tasks and processes with increasing complexity. And so we evolved from providing straight data entry to taking on transaction-focused business processes and now to knowledge process outsourcing where our highly skilled associates perform information-related research and analytical tasks. These are business critical, customer-centric processes that provide considerable value to our Clientele by allowing them to be more flexible and to focus on their core businesses.
Our China operations has allowed us to combine the analytical skills of our Manila staff with the huge, highly trainable, inexpensive manpower resources in China. And by tapping experienced expertise in the United States when necessary and applicable, such as our Title Services, Cybersoft now provides a multi-shore, best shore approach that brings to our Clientele the best of all shores.