Back Office Support Services

Back office support and managed services has been the primary focus of Cybersoft's workforce and client base. Through Cybersoft Content Services, Inc. (CCSI), the main business process outsourcing arm, the following services are provided:

​

Voice and Call Center Services

• Customer Support 

• Lead Generation and Research

​​

Title Insurance Support

• Preparation of title reports and title commitments

• Title policies and endorsements

​​

Research, Analysis, and Documentation

• News Analysis

• Bankruptcy and Public Records

• Corporate Mergers and Acquisitions

• Asset Sales and Purchases

​

​​​​Records Redaction (for Sensitive Data Elements)

• Social security number

• Credit card numbers

• Account numbers​

​​

Programming and Development

• Internal Tools and Automation for Operations Processes 

• Customized Cloud-based System / Document Platforms

• Cross Platform Integrations​